curl --request GET \
--url https://thalamus.nerds.nl/api/v1/partner/reference/status/defaults \
--header 'Authorization: Bearer <token>'{
"success": true,
"data": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"value": "new",
"label": "New",
"sort_order": 1,
"color": "#3b82f6",
"description": "A new ticket has been created that has not yet been opened"
}
]
}Returns the 6 internal default status categories: New, Open, Hold, Pending, Solved, Closed. Partners use this to discover which categories they can map their status variants to.
curl --request GET \
--url https://thalamus.nerds.nl/api/v1/partner/reference/status/defaults \
--header 'Authorization: Bearer <token>'{
"success": true,
"data": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"value": "new",
"label": "New",
"sort_order": 1,
"color": "#3b82f6",
"description": "A new ticket has been created that has not yet been opened"
}
]
}