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POST
Create or update a task

Authorizations

Authorization
string
header
required

Partner API key (e.g. nerds_live_a8f3d9k2m5n7p1q4r6t8v0w2x4y6z8)

Body

application/json
type
enum<string>
required
Available options:
callback,
appointment,
ticket,
chat,
abandoned
Example:

"callback"

phone
string
required
Example:

"+31612345678"

campaign_uuid
string<uuid>
required
Example:

"770e8400-e29b-41d4-a716-446655440000"

skill_uuid
string<uuid>
required
Example:

"550e8400-e29b-41d4-a716-446655440000"

name
string | null
Example:

"John Doe"

email
string<email> | null
Example:

"john@example.com"

reference
string | null

Ticket ID to link to this queue record

Example:

"328099"

agent_uuid
string<uuid> | null

Assign to specific agent

comment
string | null
datetime_start
string<date-time> | null

Response

Task updated (duplicate)

success
boolean
Example:

true

data
object
message
string